Frequently Asked Questions

What is a Full-Service delivery?

If you’re new to Tops Cannabis or are unsure about what you want, we recommend our signature Full-Service delivery option. A Full-Service delivery includes a free in-home consultation with one of our friendly knowledgeable Budtenders. From the comfort of your home, you can preview all of our products, ask questions, get advice, learn about our selection and choose the best products to meet your individual needs.

What is an Express delivery?

An Express delivery consists of a simple drop off of your order. If you already know exactly what you want, we recommend this option. It’s fast, discreet and easy.

Who will deliver my cannabis?

One of our friendly and professional Budtenders will deliver your order straight to your door. They drive their own unmarked private vehicles and wear business casual attire to be discreet. All of our representatives have also passed comprehensive background checks ensuring a safe and secure delivery experience.

What are Budtenders?

Budtenders are trained professionals that are knowledgeable about the medical marijuana industry and our selection. They conduct private consultations over the phone or in person and will deliver your orders straight to you. Learn more about our budtenders here.

Do I need to be a member of Tops Cannabis collective?

Yes. California law still requires you to become a member of our collective before we can legally distribute medical marijuana to you. To become a TOPS Cannabis member, please complete our contact form.

What strains of cannabis do you offer?

Tops Cannabis is proud to offer an ever-changing menu of premium indica, sativa, and hybrid flower strains. We only carry the highest quality organically indoor grown medical-grade marijuana strains. Our flower strains are sourced straight from the grower to you to maintain peak freshness.

Note: Effects and morphology of Hybrid strains will vary depending on their parent strains.

Do I have to smoke medical marijuana?

No. TOPS Cannabis also offers a wide array of edible choices, pills, topical creams, and many other options.

How much does a consultation cost?

Over the phone or in-house consultations with one our representatives are always free.

How much cannabis flower can I buy at one time?

We offer the following amounts for purchase:

  • Gram
  • Eighth (⅛ of an ounce)
  • Quarter (¼ of an ounce)
  • Half (½ an ounce)
  • Ounce (28 grams)

Return Policy

All sales are final. We are not responsible for exchanging or refunding any products due to user error, personal tastes or preferences. Defective merchandise or products may be returned, exchanged or refunded if we are notified within 3 days of the original delivery date. All defective return, exchange and/or refund items must have the original packaging to receive a refund or exchange. Defective vape tanks must meet all the above requirements and have a minimum of 50% of the oil remaining in the tank to receive a refund or exchange. We reserve the right to refuse service to anyone.



(844) 420-TOPS

Monday - Sunday

10:00 am - 9:00 pm